Delivery & Returns

DELIVERY

Standard delivery of orders from €150,- is with no extra costs. Orders lower than this amount will be charged with €6,95,- delivery costs. The delivery time (because of Covid19) can variate. When ordering online, you will receive an confirmation mail and the expected delivery time. After we have send the items to your house, you will receive an email from us with your track and trace so you can follow your package. 

 

RETURNING

You can easily return your order within 14 days of receiving your order. We will transfer your money back on your account once we the items back in the store and they are unused. Please follow there steps if you want to return your purchase: 

- Original price card is attached. 

- Original packaging / box (intact)

- Please make sure that the item(s) are unused and in their original packaging including price tags etc.

- Close the shipping box and tape it securely.

- Label the box with the return shipping address 

Velour Amsterdam

Huidenstraat 14h

1016 ES Amsterdam

For further questions please contact us at: [email protected]